"When does the wisdom of crowds give way to the meanness of mobs?"

mantras of “open culture” and “information wants to be free” have produced a destructive new social contract.

“The basic idea of this contract,” he writes, “is that authors, journalists, musicians and artists are encouraged to treat the fruits of their intellects and imaginations as fragments to be given without pay to the hive mind. Reciprocity takes the form of self-promotion. Culture is to become precisely nothing but advertising.”